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HomeMy WebLinkAbout040307 Standards of ExcellenceStriving for Striving for E•X•C•E•L•L•E•N•C•E E•X•C•E•L•L•E•N•C•E Virginia Beach: A Quality Government Organization April 3, 2007 April 3, 2007 Quality and Productivity Initiatives Quality and Productivity initiatives demonstrate Quality and Productivity initiatives demonstrate staff efforts to improve processes, meet future staff efforts to improve processes, meet future challenges, achieve savings and/or avoid costs, challenges, achieve savings and/or avoid costs, and increase capacity. These activities and increase capacity. These activities (initiatives) provide examples for “best practices” (initiatives) provide examples for “best practices” that can be replicated and/or expanded by others. that can be replicated and/or expanded by others. Improve Customer Service Improve Customer Service Increase Productivity Increase Productivity Improve Processes Improve Processes Implement Technology Implement Technology Improvements Improvements Enhanced Patron Email Services Park Partners with Scouts World Changers in Aragona Red Wing Lake Golf Course Red Wing Lake Golf Course Renovation Renovation Conversion of Intermediate Care Conversion of Intermediate Care Facility for Persons with Mental Facility for Persons with Mental Retardation Retardation Try It Before You Buy It Try It Before You Buy It Membership Campaign Membership Campaign Traffic Management Center at the Traffic Management Center at the Landstown Yard Landstown Yard Research Grants Research Grants Acquisition of Right-of-Way for Acquisition of Right-of-Way for Improvements to Birdneck Road Improvements to Birdneck Road