HomeMy WebLinkAbout040307 Convention Center HotelProposal for Embassy Suites
Proposal for Embassy Suites
Convention Hotel
Convention Hotel
Presented to the City of Virginia Beach
Presented to the City of Virginia Beach
Tuesday, April 3, 2007
Tuesday, April 3, 2007
Harmony Hospitality
Harmony Hospitality
Page Johnson
Page Johnson
Schedule of Topics
Schedule of Topics
•Page Johnson
–Harmony Hospitality
–Current Projects
•Grey Folkes
–Embassy Suites Proposal
–Doubletree Improvements
•Harvey Moore
–The Embassy Suites Brand
•Page Johnson
–Project Recap & Conclusion
Harmony Hospitality
Harmony Hospitality
•Currently owns/manages 8 hotels,
including 5 full-service
•One additional hotel scheduled to open in
May and two others under development
•Company is expected to double in size in
the next 36 months
•Harmony is a Virginia Beach company and
comprised of investors local to the area
Hilton/Hampton Inn Project
Hilton/Hampton Inn Project
•Parties Involved
–City of Norfolk
–VDOT
–USAA
–Wachovia Bank
–Hilton Hotels Corporation
Hilton/Hampton Inn Project
Hilton/Hampton Inn Project
Hilton/Hampton Inn Project
Hilton/Hampton Inn Project
•Hilton
–Renovation
–Max & Erma’s Restaurant
•Creating better overall value for investors
Hilton/Hampton Inn Project
Hilton/Hampton Inn Project
•Hampton Inn & Suites
–Completing construction May 2007
•Very successful brand with loyal following
Wyndham Virginia Beach
Wyndham Virginia Beach
•Conversion of Ramada Plaza Oceanfront
into a first class Wyndham Hotel
–Other hotels have proven there is demand for
upscale hotels in the city
–Hotel will be a much better product
•Offers vacationers and conventioneers another
upscale hotel option
–Brand is distinctive and known for exceptional
guest service
The Doubletree/Embassy
The Doubletree/Embassy
Suites Hotel Complex
Suites Hotel Complex
Grey Folkes
Grey Folkes
Existing Doubletree Hotel
Existing Doubletree Hotel
•292 rooms
•12,024 sfof meeting space, including a
5,000 sfGrand Ballroom
•$5 MM already spent in last 18 months
•Brand new Max & Erma’s Restaurant
Doubletree Upgrades
Doubletree Upgrades
•Another $5 MM planned for additional
improvements
•Facelift of the exterior will blend in with the
Embassy Suites
•Will give the appearance of a new hotel
Proposed Embassy Suites
Proposed Embassy Suites
•156 rooms
•4,561 sfof meeting space
•Full service restaurant
•Business center
•Indoor pool
•Exercise facility
•New prototype appeals to the upscale market
•Ranks among highest in guest satisfaction
•Will drive rate into market, even as a non-
oceanfront hotel
Doubletree/Embassy Complex
Doubletree/Embassy Complex
•Similar to Hilton/Hampton Inn Project
–Refacingand renovation of existing hotel
–Very recognizable brand built next door
•New Welcome Plaza
–Large fountain
–Common lobby for both hotels
–Creates a great sense of arrival
•Rooftop Garden
–Positioned between the hotels
–Includes an outdoor pool
Doubletree/Embassy Complex
Doubletree/Embassy Complex
•Enclosed elevated walkway to convention
center
•Outdoor Event Area
–Directly across from convention center
–Allows conventioneers opportunity to enjoy
the outdoors without leaving the complex
•Landscaping
–Completely updated to reflect the quality of
the center and the complex
Complex Perspective
Complex Perspective
Complex Site Plan
Complex Site Plan
The Embassy Suites
The Embassy Suites
Advantage
Advantage
Harvey Moore
Harvey Moore
Hilton Hotels Corporation
Hilton Hotels Corporation
•Leading global hospitality company
–2,900 hotels, 500,000 rooms
–Representation in 80 countries
•Some of best known and highly regarded brands
–Hilton
–Hilton Garden Inn
–Doubletree
–Conrad
–Embassy Suites
–Hampton Inn
–Homewood Suites
–Waldorf=Astoria Collection
•Adding 2,000 hotels in next 5 years (1,000 International)
•Has largest development pipeline of any US-based company
•June 2006 –Announced merger with Hilton International to bring all
domestic and international hotels under one umbrella
Embassy Suites: A Category of One
Embassy Suites: A Category of One
Market PositionProduct
•Upper upscale•Full service amenities
•Marriott•Highly bundled
•Sheraton•Suite
•Hyatt•Complimentary bar
•Westin•Complimentary breakfast
•Omni•Business center
•Hilton•Exercise facilities
•All suite•Strong, highly competitive value proposition
PersonalityTargets
•Upscale•Upscale transient
•Casual•Small Group (<100 attendees)
•Open•Families
•Unpretentious•Travel intermediaries
•Warm
•Unique
•One of the industry’s most differentiated
products
Brand Performance
Brand Performance
FY 2005YTD 2006
•Occupancy74%75%
•ADR$129$139
•RevPAR$94$104
•RevPARGrowth+8%+11%
•RevPARIndex122.7123.0
YE 2005 ~ Mature Hotels Only
Source: Smith Travel Research
Among the Highest in Customer Satisfaction
Among the Highest in Customer Satisfaction
EmbassyHyattMarriottSheratonWestin
Renaissance
8.23
Exceptionally Clean8.058.198.207.908.08
8.56
Good Night’s Sleep8.358.498.508.338.51
8.67
Brand I Trust8.418.658.418.378.39
8.22
Consistent Quality7.988.207.927.807.98
8.47
Fast Check-in8.158.438.458.198.24
8.21
Good Value7.798.067.937.787.85
8.15
Caring Staff7.938.098.137.777.91
8.19
Staff Resolve Problems8.158.008.137.908.02
7.89
Recognized Value Customer7.537.887.847.597.62
8.18
Locations I Want7.947.717.467.737.66
8.40
Service/Amenities Needed8.118.268.228.018.16
8.62
Safety8.408.548.598.348.42
8.35
Room Type Requested7.998.198.177.918.01
8.03
Great Free Breakfast6.336.775.786.196.00
7.75
Great Dining/Room Service7.587.647.747.377.49
7.66
Great Frequent Stay Program7.457.337.597.437.59
8.09
Technology/Service Needed7.898.067.937.807.97
8.24
Technology/Entertainment Needed7.968.198.097.917.99
8.36
Excellent Condition8.128.348.318.038.18
Average scores on a scale of 1 to 10, with 10 being the best
What’s Behind the Performance?
What’s Behind the Performance?
•Strong brand; strong value proposition
•Among highest in guest satisfaction
•Appeal across all market segments
•Comprehensive, well-executed brand support
platform
–Hotel performance support services
–National brand marketing
•Power of the Hilton Family
–Hilton HHonors
–National Sales
–Reservations
–Technology
Brand Distribution
Brand Distribution
•Open: 185
•Under Construction: 8
•In Design: 28
3
International Locations:
1
WA
ME
Caracas, Venezuela
MT
ND
VT
Dorado, Puerto Rico
4
3
MN2
NH
OR
San Juan, Puerto Rico
ID
WI
NY
SD
Bogotá, Colombia
3
Niagara Falls, Canada
MA -2
WYMI
3
CT –
1
Montreal, Quebec
PA
2
RI -
IA6
Juan Dolio, Dom. Republic
2
NE
2
OH
6
1
1IN
NV
8
NJ –3
IL
1
WV
UT
5
5
3
28VA
DE –1
KS
CO
MO
Primary Targets: MD -2
KY
CA
5
DC -3
Northeast
4
NC
2
Southwest
TN
5
3
1
OK
Canada
9
SC
AR
NM
7
Mexico
AZ2
MS
GA
AL
2
18
LA
TX
AK
16
FL
Design Option III
Design Option III
Design Option III Advantages
Design Option III Advantages
•Retains and enhances core brand pillars
•Reduces site acreage requirements
•Creates “kit of parts”design for increased product flexibility
•Improves operational and energy efficiencies
•Develops F&B concept with less operating overhead
•Provides cost-effective gift shop element
•Incorporates enclosed business center
•Creates upscale fitness center to fit key account/guest
expectations
•Increases use of natural light in suites and public spaces
•Provides turnkey design packages for faster development and
lowers costs
Ground Floor
Ground Floor
Atrium
Atrium
Features:
•Community of neighborhoods
•Increased natural lighting
•Hub of activity
Marketplace
Marketplace
Features:
•Branded bistro/coffeehouse concept
•Programmed solution
•Lower staffing
•Incorporation of gift shop element
Breakfast Area
Breakfast Area
Features:
•Open, airy layout
•Buffet line easy to access
•Exhibition-style kitchen
Suite Parlor
Suite Parlor
Features:
•Residential entry
•Less square feet
•Modular elements
•Shower-only option
•Improved work environment
•Flexible furnishings
•Side-by-side, double loaded corridor
Standard King
Standard King
462 sq. ft.
Standard Double Queen
Standard Double Queen
498 sq. ft.
Brand Recap
Brand Recap
•Focused, well-positioned, highly differentiated
•Embassy Advantage
–Dominant, all-suite player
–Efficient operations model
–Recession resistant
–Strong, consistent top line and Gross Operating Profit
–Product appeal across all market segments
•Embassy Design Option III
–Highly flexible prototype that addresses the realities
of today’s development environment
Harmony Hospitality’s
Harmony Hospitality’s
Proposal to the
Proposal to the
City of Virginia Beach
City of Virginia Beach
Page Johnson
Page Johnson
Doubletree/Embassy Suites Complex
Doubletree/Embassy Suites Complex
•Combined Hotels
–Provide 450 convention-quality rooms to the
convention center
–Adds an additional 16,000 sfof meeting
space to the area
–Positioning would be primarily convention
center groups, then government and transient
Advantages of the Project
Advantages of the Project
•Property is zoned B-1 Hotel Use so any rezoning
will not be required
•Property is 8.65 acres and is largest parcel
adjacent to the convention center
–With current use, there is 4.0 acres of land that can
be used for additional development
•Doubletree is 12 stories, Embassy Suites would
be only 7
–More acceptable to Navy and other aviation interests
•Ownership has ability to complete this project in
as little as 24 months
Advantages of the Project
Advantages of the Project
•Several blocks from the oceanfront
–Would not be a threat to hotels on the beach,
but rather a complement for overflow use
–Primary purpose would be to serve the
convention center
•To position the hotel closer to the center, a
land swap would be entertained
•This is the only proposal that does not
require the use of public land
Considerations
Considerations
•Harmony Hospitality is asking for:
–Designation of the complex as “Headquarter
Hotels of the Convention Center”
–Walkway connecting the hotel to the VBCC
•Estimated cost of $2.6-4.4 MM
–Development restriction on public property
–Stipulation that city would fund additional
upgrades intended for the sole benefit of city
–City would work with our firm to cultivate
business for the convention center as well as
the hotels
Questions/Comments
Questions/Comments