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Home My WebLink About042208 ComITDepartment of Communications and Information Technology Proposed Budget FY09 FY09 City Operating Budget $883,023,474 All Others $843,165,846 95.49% Service Expenditures E 911 CGIS 25.5% 4.1% ComIT Citizen Info $39,857,628 Services 4.51% 4.7% Print/Mail 10.6% Core Technology Subscriptions Administration 47.7% 5.6% 1.8% Revenue Sources General Fund 74.4% Subscriptions 5.6% Fees, Charges, & Interest 16.7% E911 Wireless Tax 3.3% Communications and Information Technology Mission: provide and support communications, information, and technology solutions to: enable City businesses, inform the community, and improve and promote quality of life and public safety. PersonnelOperatingCapital FY08 AdjustedFY09 Proposed% ChangeFY10 Proposed Applications Support$6,449,322$5,862,063-9.11%$5,957,374 Technology Project Management Office$0$579,480N/A$588,268 Systems Support$8,084,512$8,408,5134.01%$8,527,436 Operations Support$1,047,271$1,067,1841.90%$1,068,874 Information Security and Privacy Office$411,371$404,200-1.74%$410,573 Emergency Communications & Citizen Svs$9,989,797$10,147,2121.58%$10,300,526 3-1-1 Citizen Services$942,101$362,477-61.52%$368,241 Multimedia Services$980,535$1,519,53154.97%$1,541,340 Telecommunications 620 Fund$2,549,760$2,704,8346.08%$2,760,102 Center for Geospatial Information Services $1,601,992$1,631,8601.86%$1,648,986 Mail Service$267,025$273,1382.29%$276,871 ComIT Business Center$787,669$704,239-10.59%$714,107 Print Shop 604 Fund$3,732,367$3,941,0305.59%$3,996,882 $2,408,667$2,251,867-6.51%$2,466,932 Subscriptions 621 Fund Total$39,252,389$39,857,6281.54%$40,626,512 ComIT Workforce Distribution e9-1-1125 Print14 Mail5 Citizen e9-1-1 125 Information Business Center12 CITY FTEs = 313.8 26.3Print & Mail Applications Support37 19 Systems Support50 CGIS 18 Operations Support8.5 Bus.Ctr 12 InfoSec3 Project Management5 Contracted Core Telecommunications10 IT Staff 32 Technology CGIS18 105 Multimedia Services19.3 3-1-17.0 Contracted IT Staff32 What does the Annual Results Of…. Workforce Support…. •227,788 9-1-1calls processed a year •81% of priority one EMS calls processed in •470,427 Dispatched calls for service a year 120 seconds or less •176,651 VB 3-1-1 Service Requests •91% of priority one EMS calls dispatched •4741 Radio Subscriber Devices within 90 seconds •447 Mobile Data Laptops •78% of calls received by 3-1-1 resolved without the need to transfer the call •4,327 Desktops/Laptops •99.44% Wide Area Network Availability •297 Servers •19,183 Service Calls Completed •923 Printers/Copiers •~ 23 million emails processed •Local Area Network serving 24 buildings •38 Technology Projects Completed •Wide Area Network serving 94 Remote Sites •30,000+ GIS Database Updates •150+ Applications •99.98% Telephone System Capacity •259 GIS Layers availability •~5 million individual GIS features •271 Video/Multimedia Projects Produced •5657 Telephones •1,795,685Unique Visitors to VBgov.com •47 Remote Telephone Sites •12,577 Hours of Television Programming •4796 web pages (VBgov.com& Beachnet) •3 Cable Television Stations and TV/Video Production Studio Budget Changes and Impacts Highlights ChangesImpacts •Public Information Office •Computer replacement program eliminatedextended from 4 to 5 years –City Computers Out of Warranty •Video Services renamed for 1/5 of lifecycle Multimedia Services and web team, photography and internal •3 FTEs eliminated communication functions formerly –Division Manager in PIO added –Printer I •Emergency Communications –Administrative Analyst renamed to Emergency •$1.9 million overall reduction in Communications and Citizen operating accounts, primarily: Services and VB3-1-1 functions –Technical Professional formerly in PIO added Development •Special Revenue Funds dissolved –Maintenance and Repair –Cable Access Fund –Computer Support Tools & transitioned to CIP Supplies –Contractual Services –Emergency Communications transitioned to General Fund •New GIS FTE added to support In-Vehicle mapping Communications and Information Technology CIP FY09 –FY14 Requested Funding Safe Community 79% Cultural and Recreational Opportunities$330,581 Safe Community$51,544,922 Quality Physical Quality Environment$1,363,862 Physical Quality Environment Cultural and Organization$12,031,863 2% Recreational Quality Opportunities Organization 1% 18% Safe Community Projects Prj#Project NameDepartmentFY09 -FY14 Funding $904,716 3-043In-Vehicle Mapping Public Safety 3-094TelestaffT&M Module Police$622,960 3-095Integrated Public Safety RMSPolice $11,450,000 3-096MDT Increased FunctionalityPolice $281,324 3-085Automation of EMDComIT$205,910 3-142Communications Infrastructure Replacement Ph.2Public Safety $29,385,000 3-086Handheld Field Reporting (Partially Funded Only)EMS $73,000 3-281Communications Infrastructure Replacement Ph.1Public Safety$8,622,012 Quality Physical Environment Projects Prj#Project NameDepartmentFY09 -FY14 Funding 3-061Hansen V.8 UpgradePU / PW / P&R$225,000 $220,000 3-091Addressing System IntegrationPlanning 3-092Business System Integration AnalysisPlanning $72,800 3-093Business System Integration ImplementationPlanning$483,078 $136,000 3-087Field Automation AnalysisHNP $226,984 3-084Digital Submission of Construction PlansEnterprise Cultural and Recreational Opportunities Projects Prj#Project NameDepartmentFY09 -FY14 Funding $260,821 3-089Field Enabling HW for Hansen End UsersP&R $69,760 3-090Class/InSiteInterfaceP&R Quality Organization Projects Prj#Project NameDepartmentFY09 –FY14 Funding 3-124COPS Interoperable Communications Tech Grant Ph.2Public Safety $4,000,000 3-088Collaborative LearningODO$412,000 3-081Payroll Lag andWorkWeek ChangeFinance/HR $275,000 3-280City Human Resources / Payroll System Finance/HR $575,000 3-052IT Service ContinuityComIT$314,000 3-068IT Network Infrastructure Replacement Plan -Phase 2Enterprise Infrastructure$1,370,216 3-077Data Center Sustainability and Risk ReductionEnterprise Infrastructure $250,000 3-078GIS Web Infrastructure UpgradeEnterprise Infrastructure$150,000 $700,000 3-079City-wide Municipal Fiber Network Phase IIEnterprise Infrastructure 3-209Enterprise Electronic Records Mgmt System Enterprise$1,000,000 3-340Telecommunications ReplacementEnterprise Infrastructure $500,000 3-119Cable Access Infrastructure Replacement ComIT/Multimedia Services$2,225,647 3-076Conversion to Virtualization AnalysisComIT$60,000 3-082IPv6 AnalysisComIT $50,000 $150,000 3-083System Center Configuration ManagementComIT City Human Resources / Payroll System Why the delay to January 1, 2009? •Go-live date driven by project readiness –Fixing issues after go-live can be organizationally catastrophic, and the cost to fix issues after go-live are usually considerably higher than the cost of extending the project timeline long enough to ensure go-live readiness •Additional time for Payroll Validation to ensure accurate paychecks delivered •Overly optimistic / overly aggressive initial project plan: timeand resources •Quantity and complexity of the transactions, individual functions, and end-to-end processes requiring configuration and testing •Difficulties encountered in configuring functionality unique to Virginia Beach within the Oracle Application –Retro time, retro pay, creditable compensation •Requirements changes / new requirements identified during project •Quantity and complexity of business processes requiring analysis, documentation and re- engineering •Increased complexity due to retirement of multiple systems •Project management staff turn-over •Alignment with citywide business processes and resource availability •Does not conflict with City business processes (CAFR, Open Enrollment, Fiscal Year Begin and End, EOY Patching) •Eliminates payroll balance initialization conversions between calendar years •Provide sufficient time for knowledge transfer of critical technical components of City’s integrated Payroll, Human Resources, and Financial system Return FY09 - FY14 CIT CIP $30,000,000 $25,000,000 Quality Organization $20,000,000 Family and Youth Opportunities Cultural and Recreational $15,000,000 Opportunties Quality Physical Environment Safe Community $10,000,000 $5,000,000 $0 FY09FY10FY11FY12FY13FY14 Government : IT Employees as % of Total Employees City of Virginia Beach FY07 vs Gartner IT Key Metrics 2007 Data 8.0% 7.0% 6.0% 5.0% 4.0% 3.0% 2.0% 1.0% 0.0% CVB State and LocalFederal andGov't AverageOrg Operating NationalBudget $500M - $1B Budget Units Included: Applications Support Systems Support Telecommunications Operations Support InfoSecSubscriptions Project Mgmt City FTEs and Contracted Staff Included Government: IT Spend Per Employee City of Virgina Beach FY07 vs Gartner IT Key Metrics 2007 Data $12,000 $10,000 $8,000 $6,000 $4,000 $2,000 $0 CVB State and LocalFederal andGov't AverageOrg Operating NationalBudget $500M - $1B Budget Units Included: Applications Support Systems Support Telecommunications Operations Support InfoSecSubscriptions Project Mgmt City FTEs and Contracted Staff Included Questions?