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HomeMy WebLinkAbout09062011 PROCUMREMENT CARD CONTROLSPCC ROCUREMENTARDONTROLS Review of the City Procurement Card Program September 6, 2011 Procurement Card Program(ProCard) ? implemented in 2002 Current 409 Active Cards ? Monthly Purchase Limit Generally $5,000 ? Single Transaction Limit $2,500 Requires Dual approval from Purchasing ? Agent and Comptroller for card and limit changes 2 Required signature of director and cardholder ? PCB ROARDENEFITS Eliminates costly cash travel advances ? Reduces administrative costs and time for ? purchase to payment process Allows the City to utilize e-vendor and on-line ? purchasing options Provides alternative payment solution for ? business continuity during disaster or other emergency situations Improves employee productivity and ? streamlines employee processes Some discounts ? Increases data captured/spending analytics ? 3 PCC ROARDHALLENGES Almost full time FTE in Finance to administer ? this program between two divisions. Many administrative and procedural ? requirements for cardholders, supervisors, and department managers are designed to detect and prevent fraud, but require attention to detail and duplicate reviews. 4 C-WA-FC–AP ITYIDENTIRAUDONTROLSLLROGRAMS City Manager Memorandum on Intentional Misuse of Funds o (March 2011) to all Employees Department Representation Letter –Director’s attestation to o control environment within their department City-wide Administrative Directives providing Policy and o Procedural direction Trainings provided by Finance on Controls, Procedures and o Policies Integrity Connection Hotline managed by the City Auditor o Code of Ethics, Internal Control Documents on intranet site for o Departments. Annual external audit o 5 C-WPDG ITYIDEOLICIESANDIRECTIVESOVERNING ASP PPROPRIATEPENDINGRACTICES Fraud, Waste and Abuse Prevention and Reporting o Administration of Petty Cash and Change Funds o Food, Beverage and Refreshment Expense Guidelines o Member Allowable Travel and Related Cost Directive o Purchasing and Payment Requirements o 6 FPG INANCEROCEDURESOVERNING APPP PPROPRIATEURCHASINGANDAYMENTRACTICES Procurement Card Manual • Purchasing Manual • Travel & Tax Information, FAQS & Restaurant Tax • Guidelines Acct Pay and Disbursement Checklist • Internal Controls Introduction, Overview and • Recommendations for Improving Controls Links include: On-Line Office Supply Contract and City-wide • Contracts Quote Information and Request for Quotation forms • 7 Woman and Minority Supplier Listing by Commodity • PCPA-FC ROARDROGRAMNTIRAUDONTROLS Surprise on-site reviews of Card Logs, Bills & Procedures • by Finance Purchasing and Comptroller staff. Monthly online review of bills by Purchasing and • Comptroller. Quarterly Report to Directors and Deputy City Managers of • all purchases in their oversight area. Supervisor and Program Manager review of monthly bills, • receipts and log details. Dept. Internal Control Procedures. ProCardpurchasing transaction and monthly limits. Blocks • on certain categories of purchases. Required Manager and Holder training and re-training. • ProCardSharePoint website for policy and procedures. • Provider Bank anti-fraud detection program. • Office of the City Auditor audits. • 8 ProCard FY11 Program Statistics 17,314 FY11Transactions down ? $3,041,845 Expended ? Finance Purchasing/Comptrollers conducted over 350 ? audits of cardholders 3 Cards Suspended or Revoked ? 14 letters of Reprimand for “Violations” ? 86 Cardholders and Managers Received ProCard ? Refresher Training at the request of departments 99 Cardholders and Managers at City-wide training ? 57 Cardholders receiving New Cardholder Training ? $20,000/year in ProCardRebates. ? $84,094 received in rebates Program To Date ? 9 ProCard Audit by City Auditor 20,267 Transactions Reviewed ? 316 Procedural Exceptions (1.6% of transactions reviewed) ? 63 Policy Exceptions (0.3% of transactions reviewed) ? $3.64 Million Dollars of Transactions Reviewed ? $65,093 Associated with Procedural Exceptions (1.8%) ? $7,153 Associated with Policy Exceptions (0.2%) ? A majority of exceptions were corrected by departments ? during the audit process. Auditor identified a need for additional policy and ? procedure training. 10 Procedural Issues--Less than 2% 43% Missing Required Details or Receipt ? included transactions where receipt was credit card receipt and did not itemize details of meal purchase. 33% Business Purpose Not fully Explainedwas ? when the written log did not identify why the purchase was made. i.e. Chicken feed purchased, but didn’t identify chicken feed needed for chickens used in testing for viruses as part of Mosquito Control. 11 Departmental Response to Audit Providing a plan for future actions ? and procedures--more attention to business purposes and maintaining detailed transactions. Continue to review cardholder ? purchases Look for opportunities for ? eliminating cards. Address other exceptions as noted ? in responses to audit letters. 12 City Actions -Finance Finance has implemented an additional level ? of supervisory review and attestation. Finance has strengthened controls to ensure ? expenses paid on ProCardsare not claimed on Travel Reimbursement Vouchers. Finance is receiving termination notices to ? take immediate action on outstanding ProCardsfor terminated employees. Finance will continue on-going training, ? 100% annual site visit review, ProCard Website, and day-to-day support. Finance is transitioning to the State ProCard ? Contract which will increase rebates and ensure a review of all data in the database. 13 Finance will explore new on-line auditing tools for departments to use. GC ENERALONCLUSION Overall, the City has excellent internal controls ? in place city-wide and for the ProCardProgram. Despite significant staff reductions, we have ? initiated many measures that improve controls and provides many fraud prevention monitoring functions. The Finance Department generally agrees with ? the recommendations presented by the City Auditor and will work with the City Auditor to continue to improve controls. 14