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Home My WebLink AboutII. A. 3. INFORMATION TECHNOLOGY 4.9.24FY 2024-25 Proposed Budget Peter Wallace, CCIO April 9, 2024 1 Organization Summary Total FTEs Number of Divisions Total FY 2024-25 Budget 199.00 10 $51,526,295 •Eight General Fund divisions •Two Internal Service Funds •Unified Communications (Telecommunications ISF) •Information Technology ISF •IT Subscriptions/Software •Computer Replacement Program 2 FY 2024-25 Programmatic Budget Mail Services, $204,051 , 0%Business Center, $2,761,134 , 5% Applications Support, $9,054,616 , 18% Data & Info Mgmt, $3,205,552 , 6% Center for GIS, $1,697,430 , 3% IT Security, $969,424 , 2% Strategy & Architecture, $1,457,642 , 3% Technology & Support, $4,861,053 , 10% General Operating Expenses, $1,289,844 , 3% IT ISF - Subscriptions, $19,487,853 , 38% IT ISF - Comp Repl, $3,244,167 , 6% Unified Comm ISF, $3,293,529 , 6% PROPOSED 3 Department Operating Budget- General Fund Program FY 2023-24 Amended FY 2023-24 FTE FY 2024-25 Proposed FY 2024-25 FTE Change ($)Change (%) Mail Services $207,752 3 $204,051 3 ($3,701)-1.78% Business Center $2,788,111 24 $2,761,134 23 ($26,977)-0.97% Data & Info Management $3,164,456 21 $3,205,552 21 $41,096 1.30% Center for GIS $1,674,717 14 $1,697,430 14 $22,713 1.36% Technology & Support $6,292,261 42 $4,861,053 32 ($1,431,208)-22.75% IT Security $953,167 5 $969,424 5 $16,257 1.71% Strategy & Architecture $2,223,167 15 $1,457,642 9 ($765,525)-34.43% Applications Support $9,112,979 66 $9,054,616 67 ($58,363)-0.64% General Operating Expenses $0 0 $1,289,844 0 $1,289,844 - Total $26,416,610 190 $25,500,746 174 ($915,864)-3.47% 4 Department Operating Budget- ISFs Telecommunications Internal Service Fund FY 2023-24 Amended FY 2023-24 FTE FY 2024-25 Proposed FY 2024-25 FTE Change ($)Change (%) Unified Communications $3,217,146 9 $3,293,529 9 $76,383 2.37% Total $3,217,146 9 $3,293,529 9 $76,383 2.37% Information Technology Internal Service Fund FY 2023-24 Amended* FY 2023-24 FTE FY 2024-25 Proposed FY 2024-25 FTE Change ($)Change (%) Computer Replacements $0 0 $3,244,167 5 -- Subscriptions/Software $0 0 $19,487,853 11 -- Total $0 0 $22,732,020 16 -- The IT ISF will be a newly established fund in FY 2024 -25, previously these cost were reflected in Non-Departmental and the IT General Fund budget. 5 Major Changes & Initiatives •Implementing IT Internal Service Fund (ISF) totaling $22,732,020 •Combination of the Computer Replacement Program and IT Software/Subscriptions (moving from City Non-Departmental) •Staffing associated with maintaining the Computer Replacement programs, the Service Desk operations, and Data Center Operations (moving from IT General Fund Operating Budget) •Fully funded by internal service charges to City Departments •An ISF approach will more accurately reflect the cost of IT across each department and fund •Year-end balances will fall to ISF fund balance •$1,289,844 for contractual services redirected from the IT Service Continuity and City Software Upgrade CIPs to General Fund 6 Initiatives Underway & Conclusion •Expansion of our Customer Relationship Management to include ChatBot for 311 inquires •Implementation of e-Billing Solution for Real Estate and Personal Property •Initiation of HCM Project scheduled to begin in 2nd quarter of this year •Continuously creating partnerships alongside Econ Dev to add value to investment opportunities in digital infrastructure asse ts •All 29 fiber infrastructure permits approved as submitted for the Regional Connectivity Ring; construction underway on the 37 miles in Virginia Beach •Starting Phase II of evaluation current systems, operations and facilities for ECCS primary and backup sites •Accela Trendsetter Award (EGV COI and Planning Federated Tech Team) - 2023 •Commonwealth Technology Awards – IT as a Business Driver – Data Center Modernization Project - 2023 •Commonwealth Technology Award – Innovative Use of Technology – Flood Vision AI - 2023 •CIO 100 Award – Flood Model Visualization and Exposure Tool - 2024 •International Data Corporation (IDC) Smart Cities North America Awards – Smart Water Category – Flood Vision AI - 2024 7