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HomeMy WebLinkAboutI. A. FY 2025- 26 RESOURCE MANAGEMENT PLAN ( BUDGET) 7. EMERGENCY COMMUNICATION AND CITIZEN SERVICES ( ECCS)Jada Lee, Director Emergency Communications & Citizen Services 4/8/2025 PROPOSED FY 2025-26 OPERATING BUDGET City of Virginia Beach Department Organization Summary •Total FTEs •Total FTEs•Number of Divisions•Total FY 2024-25 Budget •Number of Divisions •Total FY 2024-25 Budget 2 Total FTEs Number of Divisions Total FY 2025-26 Budget 115.75 6 13,403,289 FY 2025-26 Programmatic Budget •Total FTEs •Total FTEs•Number of Divisions•Total FY 2024-25 Budget •Number of Divisions •Total FY 2024-25 Budget 3 Director's Office/Administration, 1,895,571, 14%Program Support, 919,531, 7% Training, 100,997, 1% Technology, 666,674, 5% VB311, 1,198,221, 9% VB911, 8,617,295, 64% PROPOSED Department Operating Budget Summary 4 Program FY2024-25 Amended FY 2024-25 FTE FY 2025-26 Proposed FY 2025-26 FTE Change ($)Change (%) Director’s Office/Admin $1,921,626 6.75 $1,895,571 6.75 ($26,055)-1.36% Program Support $0 0 $919,531 10 $919,531 N/A Training $101,292 0 $100,997 0 ($295)-0.29% Technology $910,066 8 $666,674 4 ($243,392)-26.74% VB311 $1,162,056 18 $1,198,221 18 $36,165 3.11% VB911 $9,018,847 83 $8,617,295 77 ($401,552)-4.45% Total $13,113,887 115.75 $13,398,289 115.75 $284,402 2.17% Major Changes •Watch Desk •Launched August 2024 •Augments situational awareness for the City •Amazon Connect: 385-5000 line •45% of calls received (4/2024 through 2/2025) handled or transferred to other departments •Public Safety Clinician •Mental health and wellness •Hiring and Training Process Change •Career path flexibility 5 Initiatives Underway and Conclusion •School Safety Task Force - ongoing •Regent University - underway •Technology Status Updates •Next Generation 9-1-1 (ESInet) - completed •Motorola Vesta Software Upgrade - completed •CAD to CAD - ongoing 6 National Telecommunicator Week April 13th through April 19th, 2025 7